We want you to love your juttis! If you need to exchange them, please read our policy below:
• Exchange Window: Exchanges are accepted within 15 days of receiving your order.
• Same Style Preferred: We offer exchanges for the same style and size. If the style is unavailable, you can choose any other style from our collection.
• Size Exchange Limitations:
• If you have purchased the smallest size, we cannot exchange it for a smaller size.
• If you have purchased the largest size, we cannot exchange it for a larger size.
• However, you can exchange your pair for any size between 36 to 41.
• Coupon Option: If you don’t wish to exchange immediately, we can issue a coupon valid for 3 months, which you can use on a future purchase.
• How to Request an Exchange:
• Inform us within 24 hours of receiving your order via WhatsApp or email (details provided on our website).
• We will share our return address, and you will need to send the product back to us.
• Please use an affordable courier service to return the package.
• Once dispatched, share the tracking ID with us for a smooth process.
We appreciate your cooperation and look forward to serving you again!